From their factory in Salisbury in Wiltshire, theycover out all aspects of the supply, from feasibility studies,design, manufacture, installation, to commissioning.
They take pride in their manufacturing process and the quality and reliability of all theirproducts. Their products meet the most exacting standards required by the British and European Standards agencies.
They are a family run business, with traditional values, and this approach to business and service have taken them to the position of the largest UK manufacturer of this type of platform lift.
The safety of their lifts and the quality of our service is of paramount importance to Phoenix and they are accredited to the following approved bodies:
Machinery Directive and also British and European standards. (EN81:41, Part ‘M’ Building Regulations, and Disability Discrimination Act Recommendations).
They are proud to be one of the few lift manufacturers who have undergone rigorous testing in order to obtain all the necessary documentation to enable Phoenix mark CE on their lifts.
If something is wrong with your Phoenix platform and accessibility lift you can always contact us for service support. Our cross Europe network, and inhouse team of engineers and technicians have many years of experience.
Our knowledge and experience mean a lot to our customers.
We understand the importance of keeping your lifts in service, especially those providing accessibility.
We pride ourselves on our response times. We answer your calls 24hrs a day, 7 days a week.
We will assist you in the event of an unexpected lift failure with initial phone consultation, directly with a trained technician, and always aim to follow through with a same day visit to fix the problem and have your lift back in service in the quickest possible time.
When you buy a lift from any manufacturer, we always advise to get a service agreement with an experienced and professional service company.
We offer several simple to understand Client focused agreements with different service levels to meet all types of needs. Common to all service contracts is that they guarantee reliability and extend the lifetime of your lift.
Servicing your elevator regularly is integral to long equipment lifetime and trouble-free operation!
Are you interested in a service agreement? Contact us and we’ll tell you more.
As we specialise in platform lift servicing across many global lift brands including Phoenix . Our well established network provides immediate access to all Phoenix platform and accessibility lift spare parts, keeping response times fast, and resulting lift downtimes low.
If you are looking for installation of a new Phoenix platform or accessibility lift, please contact our sales team for a quotation.
If you are looking for a service contract for your Phoenix platform or accessibility lift, please contact our service team, who will be happy to assist!
If you are looking for service and repair for your Phoenix platform or accessibility lift, our team is ready to assist you 24 hours a day, 7 days a week! Call us now!