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BASE Lift Services
Brand coverage · 40+ manufacturers

Every major UK lift brand — serviced independently.

BASE services every major platform-lift brand sold in the UK plus all the leading passenger-lift OEMs — Aritco, Cibes, Stannah, Gartec, Kalea, Phoenix and eight more on the platform side; Otis, Kone, Schindler, ThyssenKrupp, Orona, Mitsubishi and Stannah on the passenger side. Independent contracts, OEM-equivalent parts, LOLER-aligned reporting from the first visit.

Tell us your brand 020 3435 6838 · 24/7
Headline platform-lift coverage

What lift brands does BASE service?

The six platform-lift brands our engineers see most often across UK service calls. Each name below opens a dedicated brand page with model coverage, spec table and a brand-specific FAQ — written from real fleet data, not vendor brochures.

Swedish · Pit-less platform

Aritco

Aritco PublicLift, Cabin and HomeLift cars — screw-and-nut drive, no machine room, modular shaft. We service every Aritco generation from the 4000 series to the current 7000 line.

See Aritco service detail
Swedish · Screw-driven

Cibes

Cibes Air, Voyager and Kone-era legacy units. Independent service, modernisation and OEM-equivalent spares across the full Cibes range.

See Cibes service detail
UK · Passenger + platform

Stannah

Stannah Maxilift, Midilift and passenger ranges. BASE is independent — we are not Stannah and we are not paid by them. Service is delivered on its merits.

See Stannah service detail
Aritco UK channel · Now independent

Gartec

Gartec-installed lifts across UK schools, councils and commercial buildings. Service migrated to an independent SLA without OEM downtime.

See Gartec service detail
Swedish · Design line

Kalea

Kalea Spirit, Style and accessibility cabins. Glass-shaft and pit-less installs in heritage and listed buildings — covered to BS EN 81-41.

See Kalea service detail
UK · Step-lifts + platform

Phoenix

Phoenix Modular step-lifts and platform lifts. Common in schools, churches, listed civic buildings. Engineers trained on the full Phoenix legacy fleet.

See Phoenix service detail
Full brand index

The full list — twelve platform brands, seven passenger brands.

Platform lifts are short-travel accessibility units governed by BS EN 81-41. Passenger lifts are conventional traction or hydraulic lifts governed by BS EN 81-20/50. BASE runs a dedicated engineering team for each — and contracts both into a single SLA where a building runs both lift types.

12 brands

Platform-lift brands

Pit-less and shallow-pit accessibility lifts. Screw-driven or hydraulic. Common in residential conversions, schools, listed buildings, care homes and mid-rise refurbishments where a conventional passenger lift cannot fit.

Aritco Cibes Dalby Gartec Kalea Motala Nami NTD Phoenix Pollock Stannah Vimec

Plus most other UK-installed platform-lift brands — call with your nameplate model and we will confirm.

7 brands

Passenger-lift brands

Conventional traction and hydraulic passenger lifts. Mid-rise and high-rise commercial, hotel, residential block and mixed-use installations. Independent contracts at 20–40% below typical OEM pricing on like-for-like SLA terms.

Otis Kone Schindler ThyssenKrupp / TK Elevator Orona Mitsubishi Electric Stannah Passenger

Plus most major UK passenger-lift manufacturers — see our passenger-lift service overview.

The independent position

We are not authorised. That is the point.

BASE has no commercial tie to any of the brands above. We are not a Stannah service centre, we are not an Aritco distributor, we are not paid by Cibes to recommend Cibes. Your contract is with us — and our incentive is to keep your lift running, not to defend an OEM channel. That is why housing associations, building managers and architects move work to us when the manufacturer line has gone quiet on response times.

See our independent positioning, our maintenance contract terms, or our 24/7 repair response SLA.

  • OEM-equivalent parts via independent supply network
  • LOLER 1998 + BS EN 81-41 / 81-20 documented to standard
  • SafeContractor approved · NVQ-trained engineers
  • Takeover from existing OEM contracts handled administratively
Brand coverage questions

What people ask before they move a brand contract.

What lift brands does BASE service?
BASE Lift Services maintains every major platform-lift brand sold in the UK — Aritco, Cibes, Dalby, Gartec, Kalea, Motala, Nami, NTD, Phoenix, Pollock, Stannah and Vimec — plus the leading passenger-lift OEMs including Otis, Kone, Schindler, ThyssenKrupp / TK Elevator, Orona, Mitsubishi Electric and Stannah Passenger. If your lift is not listed, call us; we have worked on most UK-installed makes regardless of age.
Do you service [brand X]?
Almost certainly yes. The twelve platform brands and seven passenger brands listed on this page are the makes our engineers see most often, but our parts and diagnostic database covers 40+ manufacturers. If you tell us the brand and model from the lift plate we will confirm coverage, response window and spare-parts lead time before you sign anything.
Are you authorised by the manufacturer?
No — and that is a feature, not a bug. BASE is an independent UK lift specialist with no commercial tie to Aritco, Cibes, Stannah, Otis or any other OEM. Your contract is with us, parts are sourced direct or via OEM-equivalent suppliers, and we are paid to serve your lift, not to defend a brand. Independent service typically lands 20–40% below OEM contract pricing on like-for-like SLA terms.
What is the difference between platform and passenger lifts?
Platform lifts are short-travel accessibility lifts governed by BS EN 81-41 — pit-less or shallow-pit, screw-driven or hydraulic, typically Aritco, Cibes, Kalea, Gartec, Phoenix. Passenger lifts are conventional traction or hydraulic lifts governed by BS EN 81-20/50 — typically Otis, Kone, Schindler, ThyssenKrupp, Stannah. BASE runs a dedicated engineering team for each.
Can you take over an existing OEM contract?
Yes. Takeover is administrative. We serve notice in line with your existing terms, conduct a takeover survey, capture full LOLER and asset history, and start a clean SLA-backed contract. No downtime, no gap in inspection cover. We do this every month — most often on Aritco, Stannah and Cibes contracts where the OEM channel has gone quiet on response times.
How are spare parts handled for older brands?
Three routes. Van-stock of fast-moving consumables (door interlocks, drive belts, gate switches, control boards). OEM-direct ordering via the manufacturer spares portal for current models. OEM-equivalent parts via our independent parts network for discontinued models. We surface lead time before we quote, not after.
Do you cover both lift types in a single contract?
Yes. Many UK buildings — care homes, mixed-use developments, hotels, refurbished offices — run a passenger lift and a platform lift side by side. BASE contracts both into one SLA, one engineer relationship, one combined LOLER programme. See our maintenance contracts page for terms.
Where in the UK do you cover these brands?
London and the M25 on same-day emergency response. UK-wide for planned maintenance and modernisation — Manchester, Birmingham, Leeds, Bristol, Cambridge, Oxford and most major cities are routinely covered. Call us with a postcode and the brand and we will confirm response window before you sign anything.

Looking for a specific brand detail page?

Aritco Cibes Stannah Gartec Kalea Phoenix Passenger lifts
Move your brand contract

Tell us the brand. We will tell you what an honest service contract looks like.

Whether it is a single Aritco in a residential block, a Stannah passenger lift in a hotel, a Kalea glass-shaft in a heritage refurb, or a mixed-brand portfolio across a managed estate, start with a survey. A senior engineer reads every brand enquiry — no call-centre triage, no upsell script.

Book a brand survey Call 020 3435 6838

Or email enquiries@baselifts.co.uk · See also maintenance contracts · installations