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BASE Lift Services
UK manufacturer · Established 1964 · Leicester

Independent Dalby Glide platform lift service across the UK.

BASE provides independent service, repair, modernisation and parts for Dalby Glide platform lifts across the UK. Dalby has manufactured platform and accessibility lifts in Leicester since 1964, and we cover the full Glide range — independent of the manufacturer, SafeContractor-approved, with same-day emergency response across London and the M25.

Book a Dalby survey Call 020 3435 6838
Founded
1964
Factory
Leicester
Range
Dalby Glide
Response
24/7
Dalby in spec form

What does a BASE Dalby contract cover?

The Dalby Glide range varies in capacity, travel, and drive type across six decades of installations. The table below is the floor of what every BASE engagement covers — survey, contract, and reactive work. For a unit-specific quote, the only honest answer is a site survey.

  • Manufacturer
    Dalby Engineering Ltd

    Established 1964 · Leicester, UK

  • Range serviced
    Dalby Glide

    Vertical platform lifts · accessibility lifts

  • Factory
    Leicester — 39,000 sq ft

    Built 1987 · 1.2-acre site · central UK position

  • Lift type
    Platform · accessibility

    Compliant with BS EN 81-41 platform-lift standard

  • Engineer coverage
    UK-wide

    In-house engineers · nationwide same-day response

  • Parts availability
    Stock + factory direct

    Control boards · hydraulics · door gear · safety circuits

  • Response SLA
    24/7 emergency

    Same-day dispatch on critical platform-lift breakdowns

  • Inspection cycle
    6 or 12 months

    LOLER thorough examination cadence — set by usage

Every BASE engineer is trained to NVQ Level 3 or higher and works to LOLER 1998, PUWER 1998, and the relevant BS EN 81-41 platform-lift standard. We are SafeContractor-approved members (CN8516) and the engineering team is audited annually. For mixed-use buildings we extend the same compliance posture to the passenger lift sat next door.

Other platform brands we service

Dalby is one of twelve platform-lift makes BASE covers as an independent specialist. If your portfolio mixes Dalby Glide units with other manufacturers, a single contract can cover the lot.

Aritco Cibes Gartec Kalea Motala Nami NTD Phoenix Pollock Stannah Vimec Aritco Cibes Gartec Kalea Motala Nami NTD Phoenix Pollock Stannah Vimec Aritco Cibes Gartec Kalea Motala Nami NTD Phoenix Pollock Stannah Vimec
See all platform and passenger brands
Dalby — common questions

What facilities teams ask before they switch to BASE.

Do you service the full Dalby Glide platform-lift range?
Yes. Our engineers cover the Dalby Glide product family — vertical platform lifts and accessibility lifts manufactured by Dalby in Leicester since 1964. Whether the unit is a Glide 1, Glide 6, or a bespoke configuration commissioned by Dalby, we can survey, service, and repair it.
Are you tied to Dalby or independent?
Fully independent. We hold no tied contract with Dalby and no commercial arrangement that biases the advice we give. We can take over a Dalby maintenance contract from any provider — including the manufacturer themselves — and migrate the documentation without disrupting the lift's service history.
How fast can you get to a stranded Dalby platform lift?
For 24/7 emergency call-outs in London and the M25 corridor, same-day dispatch — usually within hours. UK-wide we triage by region and priority. Call 020 3435 6838 to speak to an engineer; there is no automated phone tree.
Can you source Dalby spare parts?
Yes. We hold an established supplier network for Dalby parts — control boards, hydraulic components, door gear, drive belts, safety circuits and trim. Common consumables are pulled from local stock; specialist parts come direct from the Leicester factory or from Dalby-approved aftermarket suppliers.
Do you cover passenger lifts as well, or only Dalby platform units?
Both. BASE is a platform-led specialist with a dedicated passenger-lift engineering team. Many buildings that run a Dalby Glide also run passenger lifts on the same maintenance contract — mixed-use residential blocks, care homes, and commercial sites in particular. One contract, one engineer relationship, one set of documentation.
What does a Dalby service contract typically include?
Routine planned-preventative visits (frequency set by the survey and any LOLER cycle), reactive call-out cover, and parts inclusion as agreed. Every contract is priced from a site survey rather than a published rate card, because Dalby installations differ in travel, usage cycle, and exposure. We send a written proposal with a fixed annual figure inside 48 hours of the survey.

Looking at this from a sector angle? Dalby Glide units feature heavily in care home and accessibility estates, residential blocks, and commercial buildings across our coverage area.

Reviewed by

Ralph Humphrey

Technical Director, BASE Lift Services

Ralph Humphrey is Technical Director at BASE Lift Services, responsible for engineering standards across the platform and passenger lift teams.

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Take over a Dalby contract

We'll survey your Dalby Glide and write you a clean SLA.

Whether you've inherited a single Dalby platform lift in a care home extension or you're consolidating a multi-site contract across platform and passenger units, start with a survey. A senior engineer attends, the proposal arrives in writing within 48 hours, and the transition is paperwork — not downtime.

Book a Dalby survey Call 020 3435 6838 (24/7)

Or email enquiries@baselifts.co.uk — quote "Dalby" in the subject line for routing to the platform-lift desk.