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BASE Lift Services
Italian design heritage · Mantova & Reggio Emilia · est. 1980

Independent Vimec lift service across the UK — Accessibility, Homelift and platform.

BASE provides independent UK service, repair and parts for Vimec platform lifts across both brand lines — Vimec Accessibility and Vimec Homelift — plus Vimec chair stairlifts. Vimec has built design-led lifts in northern Italy since 1980; we cover the lot independently, with 24/7 response and a cross-Europe parts network.

Book a Vimec survey Call 020 3435 6838
Founded
1980 · Italy
Installed base
130,000+
Range
Access · Homelift
Response
24/7
Vimec in spec form

What does a BASE Vimec contract cover?

The Vimec range spans three product families — Accessibility platforms, Homelift residential cabins, and chair stairlifts — and varies in capacity, travel, drive type and door configuration across four decades of installs. The table below is the floor of every BASE engagement. For a unit-specific quote the only honest answer is still a site survey.

  • Manufacturer
    Vimec Lifts

    Founded 1980 · Mantova and Reggio Emilia, northern Italy · 130,000+ installations worldwide

  • Range serviced
    Accessibility · Homelift · Stairlifts

    Vimec Accessibility (public/assistive) · Vimec Homelift (residential design-led) · straight and curved chair stairlifts

  • Settings
    Residential + public spaces

    Care homes · residential blocks · boutique hotels · retail fit-outs · private dwellings · public buildings

  • Compliance
    Machinery Directive · BS EN 81-41

    EU Machinery Directive 2006/42/EC · UK platform-lift standard BS EN 81-41 · LOLER 1998 · PUWER 1998

  • Engineer coverage
    UK-wide · cross-Europe network

    In-house engineering team · same-day response in London and the M25 corridor · regional triage UK-wide

  • Parts availability
    Cross-Europe network

    Direct route to northern-Italian suppliers · control boards · hydraulics · door gear · safety circuits · CE-marked sub-assemblies

  • Response SLA
    24/7 emergency

    Same-day dispatch on critical Vimec platform-lift breakdowns · phone consultation direct with a technician

  • Inspection cycle
    6 or 12 months

    LOLER thorough examination cadence — set by usage class and surveyed risk profile

Every BASE engineer is trained to NVQ Level 3 or higher and works to LOLER 1998, PUWER 1998, and BS EN 81-41. We are SafeContractor-approved (CN8516) and the engineering team is audited annually. For mixed-use buildings we extend the same compliance posture to the passenger lift sat next door — one contract, one audit trail, one phone number.

Independent across twelve platform brands

Vimec is one of twelve platform and passenger lift manufacturers BASE services as an independent. If your estate mixes Italian platform units with other accessibility brands — or with passenger lifts in the same building — one contract can cover the lot.

Aritco Cibes Dalby Gartec Kalea Motala Nami NTD Phoenix Pollock Stannah Aritco Cibes Dalby Gartec Kalea Motala Nami NTD Phoenix Pollock Stannah Aritco Cibes Dalby Gartec Kalea Motala Nami NTD Phoenix Pollock Stannah
See all platform and passenger brands
Vimec — common questions

What facilities teams ask before they switch their Vimec contract.

Which Vimec product lines do you service?
All of them. Our engineers cover the full Vimec range across both brand lines — Vimec Accessibility (the assistive and public-spec platform and accessibility lifts) and Vimec Homelift (the design-led residential homelifts driven by Italian aesthetics and eco-sustainability). We also service Vimec straight and curved chair stairlifts, indoor and outdoor. With more than 130,000 Vimec units installed worldwide, the UK installed base is mature and broadly distributed across residential, retail, hospitality, and public-sector buildings — all inside our coverage envelope.
Are you tied to Vimec or independent?
Fully independent. We are not a Vimec channel partner, we are not a reseller, and we earn no commission on new-unit sales. We can take over a Vimec maintenance contract from any provider — including the manufacturer's own UK service network — and migrate the documentation, LOLER history, and parts records without disrupting the lift's compliance trail. Independence is what makes our recommendations on Vimec — to keep it, to modernise it, or to replace it — actually useful.
How fast can you reach a stranded Vimec platform lift?
For 24/7 emergency call-outs in London and the M25 corridor, same-day dispatch — usually within hours. UK-wide we triage by region and priority. Call 020 3435 6838 to speak to a trained technician directly; there is no automated phone tree on the service line, and the first conversation is always with someone who can actually diagnose the fault, not a dispatcher reading a script.
Can you source Vimec spare parts in the UK?
Yes. Our well-established cross-Europe network provides immediate access to Vimec platform and accessibility lift spare parts — control boards, hydraulic components, drive units, door gear, safety circuits, cabin trim, and CE-marked sub-assemblies. Common consumables come from local stock; specialist parts route through Vimec-approved European suppliers. Because Vimec manufactures in northern Italy, parts lead times are generally tighter than for non-EU-sourced units — that is part of why the Italian platform brands have aged well in the UK service market.
Do you cover passenger lifts as well as Vimec platform units?
Both. BASE is a platform-led specialist with a dedicated passenger-lift engineering team — and most buildings that run a Vimec platform or accessibility lift also run a passenger lift on the same site. Mixed-use residential blocks, care home estates, boutique hotels, and commercial fit-outs in particular. One contract, one engineer relationship, one set of LOLER and PUWER documentation tracked together. This is the single biggest operational win when facilities teams consolidate onto BASE — the passenger lift in the lobby and the Vimec platform lift around the corner stop being two separate phone calls.
What compliance regime applies to a Vimec platform lift?
Vimec's platform-lift range falls under the EU Machinery Directive (2006/42/EC) and conforms to BS EN 81-41 — the UK standard for vertical platform lifts intended for use by persons with impaired mobility. Once installed, every Vimec platform lift is in scope for the LOLER 1998 thorough-examination cycle (6 or 12 month cadence depending on usage and surveyed risk) and for the PUWER 1998 work-equipment maintenance obligation. We take both regimes on as part of the standard service contract — written reports, full audit trail, named competent person.
Can you handle a new Vimec installation, not just service?
Yes. If you are scoping a new Vimec platform, accessibility lift, homelift, or stairlift — typically as part of a residential refit, a DDA-driven public-building upgrade, or a hospitality fit-out — our sales team will scope it, quote it, and coordinate commissioning. Where the brief is brand-agnostic we will lay the Vimec specification side-by-side with comparable platform brands (Aritco, Cibes, Motala, Kalea, Phoenix) so the choice is made on merit rather than supplier inertia.
What does a Vimec service contract typically include?
Routine planned-preventative visits at the cadence the survey and the LOLER cycle dictate, reactive 24/7 call-out cover, and a parts inclusion line agreed at contract signing. Every contract is priced from a site survey rather than a published rate card — Vimec installations vary by drive type, travel height, environment, door configuration, and the Accessibility-versus-Homelift product line in question. The written proposal lands within 48 hours of the survey and the figure is fixed annually.

Looking at Vimec from a sector angle? Italian-designed Vimec platform and Homelift units feature most often in care home and accessibility estates, residential blocks, and design-led commercial fit-outs across our UK coverage — and pair almost universally with passenger-lift service contracts on the same site. Sibling Italian-design platforms include Cibes and the Swedish-but-architecturally-adjacent Aritco and Motala.

Take over a Vimec contract

We’ll survey your Vimec lift and write you a clean SLA.

Whether you’ve inherited a single Vimec Homelift in a private residence or you’re consolidating a multi-site portfolio of Accessibility platforms, Homelift cabins, and passenger lifts under one contract — start with a survey. A senior engineer attends, the written proposal lands inside 48 hours, and the transition is paperwork, not downtime.

Book a Vimec survey Call 020 3435 6838 (24/7)

Or email enquiries@baselifts.co.uk — quote “Vimec” in the subject line for routing to the platform-lift desk.