NTD platform lift service, repair and modernisation — independent, UK-wide.

BASE is fully independent. We have no dealer agreement with Cibes Lift AB (NTD's Swedish parent since 2009), no rebate arrangements with their UK distribution, and we source NTD parts through our own engineering supply network. The advice we give on your NTD platform lift is based on what the lift actually needs — never on what a manufacturer wants us to sell.

In practical terms it's good news for owners. NTD's drive system, controller architecture and door-interlock approach were carried into the wider Cibes screw-driven family, so most worn components on a pre-2009 NTD platform lift now have a direct or original-equivalent counterpart still in production. Where the exact NTD-branded part is retired, we specify the Cibes-current equivalent that meets the same EN 81-41 envelope. Our engineers service both NTD and Cibes lifts — see also our /brands/cibes/ page.

A screw-driven platform lift uses a vertical lead-screw and drive-nut to raise and lower the car — the motor turns the screw, the nut climbs it, the cabin rides with it. No rope, no counterweight, no hydraulic ram, no oil reservoir. That gives you near-silent operation, very low standby power, no oil-leak risk for the building, and a self-locking failure mode (a power cut leaves the lift held in place by the screw thread itself). Trade-off: maximum travel and speed are lower than a passenger lift, which is why screw-driven NTD platforms sit in public-access and accessibility scope rather than full passenger-lift duty.

Public-access destinations. The biggest UK populations are in schools (entrance ramps to first-floor classrooms), council and civic buildings (level-access to listed stairs), NHS estates (small clinic-floor changes), heritage retail and museums (sympathetic refits where a full passenger lift is out of scale), and care-home additions where wheelchair access is statutory but a passenger lift would dominate the architecture.

We answer the phone 24 hours a day, 7 days a week — calls go to a trained engineer, not a call-screening service. Initial triage is by phone, often resolving simpler faults (overload re-set, door-interlock alignment, photocell wipe-down) without a visit. Where an attended visit is required, London and the M25 are same-day; the rest of the UK is next-day or scheduled by region depending on the fault category. Public-access lifts in schools and care homes get prioritised routing.

Yes — independent takeover is straightforward. We collect the existing LOLER thorough-examination reports, the historical service log, any modernisation records and the original commissioning drawings, then survey the lift on site. From that survey we issue a fixed-price annual maintenance contract with a defined response SLA. Most takeovers move across with no service interruption — many NTD owners come to us because the original installer is no longer trading or no longer covers their region.

LOLER 1998 requires a thorough examination every 12 months for lifts not carrying people, and every 6 months for any lift carrying passengers. An NTD public-access platform lift in a school, council building or healthcare estate is carrying passengers and falls into the 6-month cycle. BASE engineers carry out the maintenance visit and arrange the independent thorough examination on a single coordinated schedule — see /services/inspections/loler/ for the full statutory detail.