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BASE Lift Services
Independent Stannah specialist · Passenger · Platform · Stairlift · Goods

Independent Stannah lift service, repair and maintenance across the UK.

BASE provides independent service, repair, modernisation and parts for every Stannah lift family — passenger lifts, platform lifts, stairlifts and goods lifts. Stannah has built lifts under one family name since 1867; we cover the lot on a single independent contract, with no OEM tie-in and 24/7 emergency response UK-wide.

Book a Stannah survey 020 3435 6838 (24/7)
Independence — direct answer

Is BASE part of Stannah, or independent?

BASE Lift Services is independent of Stannah Lifts and not affiliated with Stannah corporate. We service Stannah lifts as a UK independent contractor — no OEM tie-in, no Stannah upsell pressure, just engineering. Many clients moved to BASE after their original Stannah service contract because they wanted price transparency, faster response, and one team across mixed-brand fleets.

  • Zero affiliation, zero rebate exposure. No OEM contract with Stannah Lift Services Ltd — every recommendation reflects what the lift actually needs, not what the manufacturer wants to sell next.
  • Price transparency on parts and labour. Stannah passenger and platform consumables sourced through our independent supply network on a documented 24–72 hour window — costed line-by-line, not bundled into an OEM service envelope.
  • One contract across mixed-brand fleets. Most buildings with a Stannah lift also run Kone, Otis, Schindler or Aritco units. BASE services all of them on a single contract — an OEM service desk can only ever cover its own badge.
  • Straightforward takeover from Stannah Lift Services. We collect the current LOLER reports and OEM service log, re-survey in person, and issue a fixed-price annual contract with a documented response SLA — no downtime, no notice complications.
Four product families, one Stannah contract

Passenger. Platform. Stairlift. Goods.
All four under one independent contract.

No other UK lift manufacturer covers as broad a product range as Stannah — and few independent service teams cover the whole lineup well. BASE does. Below: the four Stannah product families, the BS EN compliance envelope each one sits inside, and the BASE service lead for each. Need the wider context? Compare to our passenger-lift service and platform-lift service pages.

Passenger lift

Stannah Passenger Lifts

Stannah's passenger range covers everything from a 6-person MRL through to bespoke 60-person commercial cars. Specified heavily across Network Rail, healthcare estates and education — over a thousand passenger lifts run on Network Rail alone. We service the current Solo / Maxilift / Piccolo families and the legacy fleet still in operation across UK commercial estates.

  • BS EN 81-20 / 81-50 passenger-lift compliant
  • LOLER 6-monthly examination (carrying passengers)
  • Cabin capacity 6 — 60 persons
  • MRL and machine-room formats serviced
Passenger-lift service
Platform / accessibility lift

Stannah Platform Lifts

Stannah's platform range — vertical platform lifts, inclined platform lifts and step lifts — sits behind a large share of the UK's Equality Act-compliant accessibility installations. We service the lot, from short-rise step lifts in listed shop-fronts through to full-height vertical platform lifts in office cores.

  • BS EN 81-41 platform-lift compliant
  • Vertical, inclined and step-lift variants
  • Accessibility-compliant access widths
  • LOLER 6-monthly cycle (public use)
Platform-lift service
Stairlift

Stannah Stairlifts

Stannah is the UK stairlift household name. Straight and curved rail systems across private residences, care homes and sheltered housing — service, repair, battery replacements and aftercare on installations that have run for decades. The legacy installed base is enormous and we cover all of it.

  • Straight and curved rail systems
  • Battery / charger replacement
  • Diagnostic fault-find on legacy units
  • Service contracts for care-home portfolios
Residential lift sector
Service & goods lift

Stannah Service & Goods Lifts

Stannah's service-lift heritage runs all the way back to Joseph Stannah's 1867 cargo hoists on the Bankside docks. The modern range covers everything from a small kitchen dumbwaiter through to multi-tonne heavy-duty goods lifts. We service the dumbwaiter end, the trolley-lift mid-range and the heavy-goods top end on the same contract.

  • Trolley lifts, document lifts, dumbwaiters
  • Heavy-duty goods lifts to several tonnes
  • LOLER 12-monthly (goods-only)
  • Single contract across mixed fleets
Service & maintenance contract
By the numbers

What 158 years of manufacturing actually means on the ground.

158yr

Years of continuous Stannah manufacturing — since Joseph Stannah's first cargo hoist in 1867.

5th

Generation family ownership — Jon, Patrick, Nick, Alastair and Helen Stannah still run the business day-to-day.

1k+

Stannah passenger lifts running on Network Rail — the single largest passenger-lift specifier in the UK.

4×

Product families covered — passenger, platform, stairlift, goods. We service all four on one contract.

Stannah engineering reference

Every Stannah model we carry parts coverage for.

Stannah's UK installed base is the deepest of any lift manufacturer — passenger lifts on Network Rail, platform lifts in office cores, dumbwaiters in commercial kitchens, stairlifts in private homes. The table below is the current representative shortlist of models BASE keeps active parts and engineering coverage for. Legacy and obsolete units, call us — we have probably worked on the same drive type elsewhere.

  • Stannah Maxilift Passenger
    Capacity
    Travel
    Up to 1,275 kg / 17 persons
    Up to 40 m · 20 stops
    Drive
    LOLER
    Geared / gearless traction
    6-month LOLER
  • Stannah Piccolo Passenger
    Capacity
    Travel
    320 — 600 kg / 4 — 8 persons
    Up to 12 m · 4 stops
    Drive
    LOLER
    MRL traction
    6-month LOLER
  • Stannah Solo MRL Passenger
    Capacity
    Travel
    630 — 1,150 kg / 8 — 15 persons
    Up to 36 m · 16 stops
    Drive
    LOLER
    MRL traction
    6-month LOLER
  • Stannah Lifeline (VPL) Platform
    Capacity
    Travel
    410 kg / 5 persons
    Up to 12 m · 6 stops
    Drive
    LOLER
    Screw & nut
    6-month LOLER
  • Stannah Step Lift Platform
    Capacity
    Travel
    385 kg
    Up to 1 m short-rise
    Drive
    LOLER
    Hydraulic
    6-month LOLER
  • Stannah Microlift Goods
    Capacity
    Travel
    50 — 100 kg dumbwaiter
    Up to 12 m · 3 stops
    Drive
    LOLER
    Traction (counterweighted)
    12-month LOLER
  • Stannah Goodsmaster Goods
    Capacity
    Travel
    250 — 1,000 kg
    Up to 12 m · 4 stops
    Drive
    LOLER
    Hydraulic / traction
    12-month LOLER
  • Stannah Trolleylift Goods
    Capacity
    Travel
    50 — 300 kg trolley load
    Up to 12 m · 4 stops
    Drive
    LOLER
    Traction
    12-month LOLER

Spec figures are typical configurations — Stannah ships custom builds on most of these models, and the original commissioning drawings always govern. We re-survey every Stannah lift before quoting a maintenance, modernisation or spare-parts scope.

Stannah lift parts & compatible models

Which Stannah lifts we service — and the parts we keep moving.

Stannah spare parts is the single biggest reason an owner gets caught short — most service contracts say "we'll source parts" without committing to a window. Our independent network provides immediate access to Stannah passenger-lift and platform-lift spare parts on a documented 24–72 hour window, with original-equivalents specified for legacy units where Stannah has retired the original. Below is the current shortlist of compatible models and the parts we keep moving most often.

Compatible Stannah models

Stannah MaxiliftStannah PiccoloStannah Solo MRLStannah Lifeline (VPL)Stannah Step LiftStannah Inclined Platform LiftStannah Microlift dumbwaiterStannah GoodsmasterStannah TrolleyliftStannah ServiceliftStannah straight stairliftStannah curved stairliftLegacy 1980s — 2000s passenger fleet

Plus pre-1990 Stannah passenger and goods lifts where the controller has typically been modernised — survey on a case-by-case basis.

Stannah spare parts we source

Door interlocksPhotocellsHall-call buttonsCabin operating panelsDrive contactorsController boardsDoor operatorsTravelling cablesEmergency battery packsStairlift batteries / chargersBrake assembliesLimit switches

Door interlocks and controller boards are the two parts we ship most often on Stannah passenger lifts — both are wear-tied and both lift the unit from in-service to out-of-service when they fail.

Service & maintenance contracts Modernisation & refurbishment LOLER inspection Lift installations All brands we service Residential lift sector London lift coverage
Stannah — common questions

What owners ask before moving a Stannah contract to BASE.

Are you a Stannah authorised partner or fully independent?
We are fully independent of Stannah. BASE has no OEM contract with Stannah Lift Services Ltd and no rebate exposure — every recommendation we make on a Stannah passenger, platform, stairlift or goods lift reflects what the lift actually needs. That independence is the whole reason owners switch from the OEM service to us, especially at renewal.
Which Stannah product families do you service?
All four. Stannah passenger lifts (the Maxilift, Piccolo, Solo MRL and bespoke commercial cars from 6 to 60 persons), Stannah platform lifts (vertical, inclined and step lifts for accessibility compliance), Stannah goods and service lifts (from small kitchen dumbwaiters up to multi-tonne goods lifts) and Stannah stairlifts (straight and curved). We service current-generation units and legacy installations going back to the 1980s.
How fast can you respond to a Stannah breakdown?
Our control desk answers 24 hours a day, 7 days a week. Initial diagnosis is on the phone with a trained engineer — no scripted call-centre triage. For London and the M25 we target a same-day on-site visit; UK-wide we move next available regional engineer. The aim on every call-out is to return the lift to service on the first visit.
How quickly can you source Stannah spare parts?
Our independent supply network covers Stannah passenger and platform lift consumables (door interlocks, photocells, hall-call boards, drive contactors, traction sheaves on certain platforms, controller boards) inside 24–72 hours. For obsolete Stannah parts on legacy passenger lifts we either source genuine OEM through cross-Europe channels or specify an original-equivalent that holds the same BS EN 81 compliance envelope.
Do Stannah lifts need LOLER inspection?
Yes. LOLER 1998 applies to every Stannah lift in workplace use — including platform lifts, passenger lifts and goods lifts. Statutory thorough examination runs every 6 months for lifts carrying passengers and every 12 months for goods-only lifts. We carry out the service visit, arrange the independent thorough examination, and align the two on a single schedule. See /services/inspections/loler/ for the full statutory rhythm.
Can you take over an existing Stannah service contract?
Yes, and we move several across every quarter. Independent takeover from Stannah Lift Services is straightforward — we collect the current LOLER reports, the OEM service log, any modernisation records, then re-survey the lift in person. From the survey we issue a fixed-price annual contract with a documented response SLA. No downtime, no notice complications.
Do you install brand-new Stannah lifts or only service?
For new Stannah installations we work directly with the OEM specifier — Stannah leads on the new-build supply. Where BASE adds value is everything after handover: independent service, LOLER, modernisation when the original cabin or controller is end-of-life, and a route out of an OEM service contract that no longer suits the building. For a new lift specification, contact our /services/installations/ team.
What about modernisation on older Stannah passenger lifts?
A large slice of UK Stannah passenger lifts installed pre-2010 are now candidates for modernisation rather than continued reactive repair — the lift car is often serviceable but the controller, door operator and call system are obsolete. We carry out a survey, scope a like-for-like or upgrade modernisation, and execute under one contract. See /services/modernisation/ for the approach.
Reviewed by

Ralph Humphrey

Technical Director, BASE Lift Services

Ralph Humphrey is Technical Director at BASE Lift Services, responsible for engineering standards across the platform and passenger lift teams.

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Talk to a real Stannah engineer

Tell us about your Stannah lift. We'll tell you what it needs.

Whether it's a Maxilift passenger lift on a Network Rail station that's due its 6-month LOLER, a Lifeline platform lift in an office core with door-interlock faults, a Microlift dumbwaiter in a kitchen, or a curved stairlift in a private residence — start with a survey. A senior Stannah-experienced engineer reviews every enquiry.

Book a Stannah survey Call 020 3435 6838 (24/7)

Or email enquiries@baselifts.co.uk