Skip to main content
NEW New OnLevel platform, passenger, and goods lifts
BASE Lift Services
End-of-life replacement · Goods & service lifts · BS EN 81-31

When the goods lift is past saving. Full replacement, written down.

BASE handles end-of-life goods and service lift replacement end-to-end across the UK — survey, shaft works, deconstruction, structural prep, install, commissioning and compliance handover under BS EN 81-31. As an independent specialist we replace lifts where discontinued parts, an outdated safety circuit or a climbing repair bill mean modernisation no longer pencils out.

3-6 wk
Site time (shaft retained)
25-30 yr
Typical end-of-life
BS EN 81-31
Goods-lift compliance
Quote to handover · 7 steps

What does a goods-lift replacement actually involve?

The replacement programme is sequenced so building disruption is contained, the compliance trail is auditable end-to-end, and every milestone has a written deliverable against it. Same engineering team from survey through handover — no subcontractor handoffs inside the lift package.

01

Site survey & assessment

A senior engineer attends with the structural engineer where needed. We measure the shaft (plumb, internal dimensions, headroom, pit), audit the existing unit's compliance position against BS EN 81-31 (goods) or BS EN 81-20 / 81-41 (passenger), and document the four replacement-decision factors: age, repair cost trajectory, parts availability and compliance gap.

  • Senior engineer on site
  • Structural engineer coordinated
  • Compliance gap documented
02

Written proposal & specification

You receive a written proposal naming the new unit's drive type, controller, doors and cab specification, the structural works (if any), the programme with concrete week-by-week milestones, the lead-time window, the fixed price and the compliance standards the new lift will be declared against. No moving parts other than the lift.

  • Fixed price
  • Week-by-week programme
  • Standards declared upfront
03

Shaft works (if required)

Where the existing shaft is re-used as-is, this step is skipped. Where dimensional or structural works are needed — pit deepening, headroom adjustment, machine-room reconfiguration, door-opening alignment — we coordinate with the building's structural engineer and complete those works inside the lift package, sequenced so the disruption is contained inside the wider programme.

  • Shaft retained where possible
  • Structural works coordinated
  • Disruption contained
04

Deconstruction of the existing lift

The end-of-life unit is decommissioned, isolated electrically, and stripped from the shaft. Drive, controller, doors, cab and guide rails are removed under a controlled lift-out — we manifest every component for disposal or recycling per WEEE and waste regulations. The shaft is left clean, lit and ready for structural preparation.

  • Controlled lift-out
  • WEEE-compliant disposal
  • Manifest documented
05

Structural preparation

Shaft is prepared to the new unit's specification: guide-rail brackets re-fixed or replaced, pit waterproofed and pit ladder fitted, ventilation and lighting brought up to standard, machine-room (where present) cleared and re-floored if required. Power supply and earthing are tested against the new drive's draw before any lift components arrive on site.

  • Pit waterproofed
  • Ventilation to standard
  • Power & earth tested
06

Install

Guide rails, drive, controller, doors, cab, signalling, hall-call buttons and safety circuits are installed against the manufactured specification. Travel is set, doors are aligned, the cab is fitted out (flooring, lighting, signage, two-way communication where required) and the controller is configured to the building's floor schedule.

  • Manufactured to spec
  • Doors aligned
  • Controller configured
07

Commissioning & compliance handover

The new lift is commissioned through its full operational envelope: drive parameters, door cycles, safety-circuit functional tests, overload, emergency lowering, two-way communication, fire-recall (where applicable). An independent competent person carries out the Schedule-1 LOLER thorough examination on the new unit, and you receive the handover pack: declaration of conformity, technical file, commissioning records, O&M manual and the first LOLER report. The lift enters its first LOLER cycle from the handover date.

  • Independent thorough exam
  • Full handover pack
  • LOLER cycle starts at handover

If your goods lift sits in the grey area between repair and replacement, the next step is a written survey. We document the four decision factors, give you a number, and you decide.

Book a replacement survey
Repair vs replace · Decision matrix

The seven factors that flip a survey from repair to replace.

Each factor is assessed on every replacement survey. Where three or more high-weight factors trigger, replacement is almost always the right call. Where only one triggers, modernisation or a targeted refurbishment is normally the better answer — see modernisation and compliance upgrades.

  • Age High

    On its original drive and controller, a goods or service lift past 25–30 years is typically a replacement candidate rather than a refurbishment one.

    Threshold
    Weight
    25-30 years
    High
  • Repair cost trajectory High

    When annual unscheduled-repair spend exceeds about 30% of replacement cost across two consecutive years, replacement is the cheaper long-term position.

    Threshold
    Weight
    > 30% / yr
    High
  • Parts availability High

    OEM has discontinued the controller, drive board or a critical safety component and no original-equivalent is feasible — replacement window is open.

    Threshold
    Weight
    OEM discontinued
    High
  • Compliance position High

    Unit was built to a pre-BS EN 81-31 / pre-EN 81-1 standard with no realistic upgrade path to current safety-circuit requirements.

    Threshold
    Weight
    Pre-BS EN 81-31
    High
  • Downtime cost Medium

    Average unplanned downtime exceeding one day per month indicates the unit is no longer reliable enough to underwrite the building's operational requirement.

    Threshold
    Weight
    > 1 day / month
    Medium
  • Shaft & structural state Medium

    A re-usable shaft (plumb, dimensionally adequate, structurally sound) shifts replacement cost down significantly — repair stops being the only option for cost reasons alone.

    Threshold
    Weight
    In tolerance
    Medium
  • Duty-cycle change Medium

    Building use has changed (warehouse re-zoned, mezzanine added, passenger-carrying capability needed) and the existing unit no longer matches the duty cycle.

    Threshold
    Weight
    Step-change
    Medium
Scope, explicit

What gets replaced. What we keep.

The biggest single cost saver on a goods-lift replacement is retaining the existing shaft and structural pit where they meet the new unit's specification. The list on the left is the standard replacement scope. The list on the right is what we look hard at first before deciding the structural work needs adding in.

What gets replaced

New
  • Drive (geared / gearless / hydraulic)
  • Controller & control panel
  • Door operator & landing doors
  • Cab car & cab fit-out
  • Guide rails (where worn)
  • Hall-call buttons & signalling
  • Safety circuits & overspeed governor
  • Travelling cables
  • Photocells & door interlocks
  • Emergency lighting & battery pack
  • Two-way voice communication
  • Pit equipment (buffers, switches)

The full lift assembly inside the shaft. Every safety-critical component is new, declared against current standards, and forms part of the handover technical file.

What we keep

Retained
  • Shaft (where dimensionally compliant)
  • Structural pit (where waterproof and sound)
  • Headroom & overhead structure
  • Machine-room shell (where present)
  • Power supply feed (after re-test)
  • Earthing system (after re-test)
  • Building façade & wall openings
  • Existing floor finishes outside the lift envelope

The structural envelope around the lift. Retained wherever it meets the new unit's dimensional and structural envelope — the alternative is a much larger building-works package coordinated with your structural engineer.

Replacement — common questions

What estates and facilities managers ask before signing off a replacement.

How do I know our goods lift is beyond repair and needs replacing rather than refurbishing?
Four factors tip a survey from repair to replacement. First, age — a goods or service lift past 25–30 years on its original drive and controls is typically a replace candidate. Second, repair cost trajectory — when annual unscheduled spend exceeds about 30% of replacement cost across two consecutive years, replacement is the cheaper long-term position. Third, parts availability — if the OEM has discontinued the controller, drive board or a critical safety component and no original-equivalent is feasible, the lift is on borrowed time. Fourth, compliance gap — a unit built to a pre-BS EN 81-31 / pre-EN 81-1 standard with no realistic upgrade path is a survey blocker. We document all four in writing so the decision is auditable, not gut-feel.
Can we re-use the existing shaft, or does it have to come out too?
Usually the structural shaft can be retained — that's the largest single cost saver on a replacement. We survey the shaft for plumb, internal dimensions, headroom, pit depth, ventilation, lighting and door-opening alignment against the new unit's specification. Where the shaft meets the new lift's dimensional envelope and structural loading, we keep it and replace everything inside (guide rails, doors, cab, drive, controller, signalling, safety circuits). Where the existing shaft is undersized or out of plumb beyond compliance tolerance, the structural works become part of the replacement scope and we coordinate with the building's structural engineer.
What's the typical downtime for a full goods/service lift replacement?
Programme depends on whether the shaft is retained and on parts lead time. Where the shaft is re-used: typical site time is 3–6 weeks from deconstruction to handover, plus a 2–4 week lead window between survey sign-off and parts on site. Where structural works are needed: add 1–3 weeks. We sequence the works so the building's operational disruption is concentrated rather than smeared across the programme — deconstruction in week one, structural prep in week two, install in weeks three to four, commissioning and handover in the final week.
What if parts for the existing lift aren't available — do we have to wait for a manufacturer?
No. The reason BASE exists as an independent goods-lift contractor is precisely that scenario. Replacement is not tied to any one OEM's supply chain. We specify the new unit against the building's actual duty cycle, footprint and compliance position — not against what a single manufacturer happens to have in stock — and we source drive, controller, doors and cab from suppliers whose lead times we know and trust. Discontinued original-part lock-in is the most common single trigger for a replacement project landing on our desk, so it's a familiar problem.
Who handles the building works — do we need a separate main contractor?
BASE manages the lift scope end-to-end and coordinates directly with the building's structural engineer where structural works are needed. For straightforward shaft-retained replacements, the lift contractor (us) is the principal contractor for the lift package and no separate main contractor is needed. For replacements that require shaft enlargement, machine-room reconfiguration or façade modifications, we run the lift package as a subcontractor inside the building's broader works programme and align our sequence with the structural and M&E contractors. Either way, the lift-side risk register, RAMS and compliance trail stays with us.
What happens to the LOLER position while the lift is being replaced?
The existing lift goes out of service the day deconstruction starts — at which point its LOLER thorough examination cycle pauses (you cannot examine a lift that no longer exists). The new lift enters service only after a Schedule-1 thorough examination by an independent competent person, which we coordinate at commissioning. The thorough examination certificate forms part of the handover pack alongside the BS EN 81-31 (or BS EN 81-20 / 81-41 where carrying passengers) declaration of conformity, the technical file, the controller commissioning records and the engineer's operations and maintenance manual. The lift starts its first LOLER cycle from the handover date.
Do you replace goods-only lifts and service / dumb-waiter lifts, or just larger units?
Both. Goods-only lifts under BS EN 81-31 — the 'no riders' designation — cover the bulk of warehousing, mezzanine and back-of-house replacement work we attend. Smaller service lifts (often called dumb-waiters where the cab dimensions are below a certain threshold and the unit is restricted to goods only) fall under BS EN 81-3 / BS EN 81-31 depending on cab size and load. Where the unit is rated to carry passengers as well as goods, it sits under BS EN 81-20 and 81-50, and the replacement scope expands accordingly (full passenger-grade safety circuits, two-way voice communication, emergency lighting, full PUWER assessment).
Can we put the replacement on a maintenance contract from day one?
Yes — and we recommend it. The first twelve months of a new goods or service lift are the highest-information-value period in its life: every fault, every adjustment, every parts call-off is a data point you want logged against the unit's history. Putting the new lift onto a BASE maintenance contract at handover means the planned service visits, the LOLER thorough examination coordination and the parts trail all live in one place from year one. That's the position you want when the lift is twenty years old and somebody else inherits the building.
Goods lift past saving?

Book a written survey. We document the decision, you sign off the scope.

A senior engineer attends, audits the existing unit against the seven decision factors, and gives you a written replacement-or-modernisation recommendation with a fixed price either way. Independent of any manufacturer, sequenced to contain disruption, declared against BS EN 81-31 (goods) or BS EN 81-20 / 81-41 (where carrying passengers) at handover.

Or email enquiries@baselifts.co.uk